Veterinary Service with Courtesy & Respect!
As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly, and we will show you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible and inform you as soon as we know your appointment will be delayed. You will always have the option of waiting or rescheduling your appointment.
You will normally see our Registered Veterinary Technician first who will take a history, and gather some information about your pet for the doctor. Our veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. You will normally see our Registered Veterinary Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you. Our client care specialists will handle billing and schedule any needed follow up.
Our first patient appointments are usually expected to take at least 40 minutes, possible longer if your pet has an extensive medical history or health problems. Please set aside enough time in your schedule.
Appointments are offered between 8am & 11:30am and 2pm & 5:30pm
We are excited to meet you and your family!